Complete Technology Solutions takes steps and an active role in understanding your business processes and gaining a complete picture, so we can produce better outcomes for you. Our valued added virtual CIO service goes beyond technology. In servicing our clients, we are not only your fully managed IT department, but also a trusted business partner who is focused helping you achieve leadership and success in the multifamily industry. As a true business partner and trusted advisor, we continually add value to your business by having a deep and broad understanding of how you run your company and manage your properties.  These are just a few of the vCIO responsibilities and services we provide with our full managed IT Department service:

• Identifying and implementing technology (i.e. helping a client migrate to office 365)
• Suggesting new services which can be delivered in the most cost-effective manner (i.e. security management and cloud)
• Recommending products that scale – tailoring solutions to a client’s needs but where possible leveraging products that keep you from reinventing the wheel
• Proactively assess client’s IT environments to identify key initiatives for enhancing employee productivity
• Streamlining, measuring, and optimizing the client’s day to day operations
• Finding ways to expand a client’s capabilities without increasing cost
• Eliminating waste (monitor application usage and not renewing inactive software)
• Regularly researching the multifamily industry for best practices around specific applications and processes, latest amenity trends to help you stay ahead of your competition
• Most of our competitors/MSPs don’t know the multifamily industry and what is driving your business needs. This is what makes CTS unique because we know your industry. This knowledge allows us to tailor our services to what you need so you can better serve your tenants and increase your capacity rates at each property.
• As a certified vCIO and trusted advisor with over 18 years of experience, CTS looks beyond the bits and the bytes to enhance our partnership with you. Many times our solutions go beyond technology and depends on the relationship we form with your unique business goals and vision in mind. We are a sounding board for resolving hard issues
• High level consultant who can trusted to be a good listener
• Maintaining confidentiality
• Providing constructive criticism on your projects
• Making contributions beyond the mere provisions of IT services
• A business partner that will help your business survive and succeed.